HP DesignJet T830 Code 0042-0117
Error Code 0042-0117 means the printer is unable to move Carriage Assembly.
Trailing Cables, Carriage Board, Carriage Motor, Carriage Belt, Encoder Strip
An on-site diagnosis will be required, but in many cases this will turn out to be the Carriage Belt, and it will need to be replaced.
HP 24″ Belt CQ890-67112 (Old part code CQ890-67059 is no longer supplied. Please order the replacement CQ890-67112)
HP 36″ Belt F9A30-67068 (Old part code CQ893-67016 is no longer supplied. Please order the replacement, F9A30-67068)
You can buy this genuine HP part from Rightparts and use your own engineer, or we can provide and engineer and replace it on-site for you. Please email for a quotation.
1. Complete our plotter repair on-line booking form
2. Telephone on 01256 895955
3. Send an e-mail to firstname.lastname@example.org
Call 01256 895955 for a fast efficient service and competitive rates.